FAQs

These are a few of the most commonly asked questions that we receive. If you can't find an answer here please contact us and we will do our best to help get the information you are seeking.

How do I place a custom/personalized order? Personalization is available on most of our products. if applicable, details will be in the individual product description. Click here to initiate a custom order. Please allow 48 hours for a response.  You can also schedule a free 15 minute phone consultation to discuss your vision. 

How much do you charge for business cards? 

Prices vary depending on booklet size, number of pages, photos included, etc. We require a minimum quantity of 50 cards. Prices start at $100 for 50 full-color cards, printed on 16 pt glossy or matte card stock--(single or double-sided print). 

Can you re-create a design I saw? 

In most instances we can create something similar to your inspiration photo/design, however, we only use clipart that we hold commercial license/rights to use. We do not use unlicensed copyrighted or trademark art/images in our designs.

 

What forms of payment do you accept?

We currently accept credit and debit cards, PayPal and Klarna.

 

Can I ship to different/multiple address(es)?

Yes, you may ship to different or multiple addresses. Each address is subject to a separate shipping fee based on the item(s) being shipped. 

 

Do you offer local pick up?

We offer local pick-up in the Baltimore Metro Area. Pickup instructions will be provided when your order is ready.

 

Do you make product labels/packaging for businesses?

Yes, we can create labels, bags, boxes and many other items to represent your brand.

 

What is your turnaround time?

Normal processing time on most items is 15-20 business days. Processing and production schedules may be extended during peak shopping seasons. We make every effort to communicate changes in processing and production times as soon as we are aware.

 

Which shipping carriers do you use?

We currently use USPS for shipping.

 

Will I receive a draft of the design?

In most instances a digital draft will be provided in 3-5 business days on all custom design and/or print orders. 

 

What are your business hours?

Shop our online store 24/7/365! Our office hours are Tuesday through Friday, 9 am - 5 pm. We are closed on weekends, as well as the following national holidays:

 

  • New Year's Day - Friday, January 1

  • Martin Luther King, Jr. Day - Monday, January 18

  • Memorial Day - Monday, May 31 

  • Independence Day - July 5th

  • Labor Day - Monday, September 6

  • Veterans Day - Thursday, November 11

  • Thanksgiving - Thursday, November 25

  • Christmas - Saturday, December 25